Search of Knowledge Base Library of Articles & Videos:  
Unable to Log into BestDealTalk.com Account
Last Updated: 01/13/2012
Periodically, clients with an existing account with Best Deal Talkswitch are not able to log into their account, even though they are using the correct User Name and Password.
 
When this occurs, you need to clear your Internet Browser, such as Internet Explorer.
 
Here are the steps to perform
 
Completely close all open windows and tabs of Internet Explorer.
 
1. Then open one copy of Internet Explorer
2. From the top Menu Bar, select:
 
Tools
 -> Internet Options
 
In the new window, select
General Tab
-> Browsing History
->Delete Button
 
Then selecct to delete the following:
  • Temporary Internet Files
  • Cookies
  • History
Then press the Delete button
When completed, close the Internet Options window
 
Then, close Internet Explorer completely
 
Reopen Internet Explorer and try to log in
 
If the log-in fails again, repeat the above process again and be sure to close all copies of Internet Explorer after deleting the files.


Was this article helpful?

Comments:
 

Related Articles
 > Issues dialing out - Message from Phone Company
 > Line Calibration / Optimization
 > Configuring an External IP Phone
 > Cannot Connect Through the TalkSwitch Management Software
 > Phone Utility - Upgrade Firmware
 > Extension Can't Receive Calls
 > Can't Make or Receive Calls From Extension
 > Can't Access Voicemail
 > Fraudulent Call Mitigation For Phone Systems
 > Static/Echo/Low Audio on the Phones
 > Talkswitch / Fortivoice 350i or 550i IP Phone Not Booting Up
 > How to Delete a Voice Mailbox Password or Reset Voice Mailbox
 > Update the phone system Firmware Manually
 > How to Update the TalkSwitch Management Software and Firmware
 > No Date and Time Stamp in Voicemail
 > Unable to Dial Out - Access Code Message
 > Programming TS-9133i or TS-9143i Function Keys
 > Configuring an Auto Attendant Menu
 > Web Recovery Solution
 > Adding Remote Extensions (To Call Outside Cell Phones or Land Lines)
 > Setting up Call Handling (Local/Remote Extensions)
 > Configuring Auto Route Selection (ARS) to Block International Calling
 > Deactivating Users and Extensions
 > How to Reset Talkswitch Configuration Password
 > Changing the Date and Time of the TalkSwitch System
 > TS-450i/TS-550i Phone Locked (Screen is blank)
 > IP phone Blinking Red and Yellow
 > Accessing Voice Mailbox from Outside Line
 > Static on the Line (Hardware Troubleshooting)
 > TS-850i Error: "No IP address" and "Ethernet disconnected"
 > Using the Phonebook Directory via TalkSwitch Handset
 > Unable to Obtain IP Address
 > IP Phone Will Not Register
 > Defaulting/Rebooting TS-9133i Phone
 > Using GMX.com as Your E-mail Server
 > Setting up Email Service
 > Backing up you Talkswitch Configuration
 > Registering your Fortivoice / Talkswitch System
 > Best Deal Talkswitch - Technical Support Plans
 > Talkswitch Firmware Upgrades
 > Talkswitch Static (Gigabit Switch connection)
 > CP Log
 > CONFIGURING THE ROUTER
 > Talkswitch System Set-up Assistance, Administrator Training and Customonization Support
 > Internal Extensions Busy/ Going to Voicemail
 > Using command mode from an analog phone to retrieve the Talkswitch PBX IP address
 > LINE HUNT GROUPS
 > Rebooting a TalkSwitch Unit
 > Lights Blinking Left to Right on TalkSwitch Unit
 > Auto Attendant, Call Forwarding, and Voicemail Not Working- Language Options Problems
 > 860I handset and base pairing / registration issues
 > Refuse Call Softkey Button
 > Forinet Voice System has an IP address of 0.0.0.0
 > 350I, 450I, 550I Firmware Recovery
 > TalkSwitch TS-850i or TS-860i IP phone randomly displays Ethernet Disconnected
 > Fortivoice Console dropping or losing calls
 > Date and Time issue on TalkSwicth / FortiVoice systems
 > Updating the Fortivoice Management Software and Firmware
 > Fortivoice Management Software Line Optimization Issue
 > 860I wireless base station is not receiving an IP address
 > Cannot connect with management software due to IP address
 > SIP / Internet telephone connection issues
 > Talkswitch Auto-Discovery not working
 > Fortivoice 60 series IP phones and TalkSwitch compatibility
 > Manual firmware update for Fortivoice 350I/450I/550I Phones
 > Fon-360I phone randomly disconnects or just quit working
 > FortiVoice 350i telephone officially discontinued, x60I Series compatibility.
 > FON-860i handset battery replacement
 > Resetting an Fortivoice FVC System to Factory Defaults
 > FortiVoice FON-870i phone system compatiblity
 > Error Message when opening Tallkswitch management software 6.12
 > IP Phone / Extension not working "User Busy"
 > Voice Mail Box prompts issue
 > Voice mail softkey missing on FON-360i, 460i and 560i phones
 > Changing Unit ID of a Talkswitch / Fortivoice System