|
Step 1: Log in to the TalkSwitch by using the latest version of the TalkSwitch Management Software.
Step 2: Click on Local Extensions / Fax under the Configuration Menu on the left side.
Step 3: Select the extension from the list.
Step 4: Click Configure Keys. This button is enabled if the IP Extension Details area is complete. The TalkSwitch 480i window appears
Step 5: Select up to 14 softkey options. For each option, select the Function and the Resource (if applicable). The function keys can be assigned for Line Appearance, Extension Appearance, Queue Appearance, Voicemail, Do Not Disturb (DND), Park, Unpark, Call Pickup (any or specific extension), show Queue, or Overhead Page.)
Step 6: You can apply predefined key assignments from a template file using the Open Template button and by pressing the Save Template As.. to save the template
|
|
Line appearance Select a telephone line or VoIP number as the resource. The corresponding button or softkey will display the status of the line, and allow you to make calls with a single press of the button or softkey. |
For phones with softkeys, a status icon and line ID will be displayed beside the softkey. The display will show an off-hook icon when the line is in use, show a ringing icon when the line is ringing, and show an on-hook icon when the line is available.
For phones equipped with button lights, the button will light up when the selected extension is in use, flash if the extension is ringing, or be off when the extension is available.
For phones with softkeys, a status icon and extension call ID will be displayed beside the softkey. The display will show an off-hook icon when the selected extension is in use, show a ringing icon when the extension is ringing, and show an on-hook icon when the extension is available. The extension call ID is also be displayed.
|
|
Queue appearance Select a local extension as the resource. The corresponding button or softkey will indicate whether calls are queued at the selected extension, and allow you to pick up the oldest queued call with a single press of the button or softkey. |
For phones with softkeys, a status icon, extension number and Q will be displayed beside the softkey. The display will show a ringing icon if calls are queued for the extension, or an on-hook icon when there are no queued calls.
|
|
Voicemail Do not select a resource. Press the button or softkey to access the voice mailbox of the local extension. Lights or icons are not used for voicemail keys. Note: You can also access Voicemail by pressing **#. |
|
|
DND Do not select a resource. Press the button or softkey to toggle Do Not Disturb mode on or off. Lights or icons are not used for DND keys. Note: You can also toggle DND mode by pressing *62#. |
|
|
Park Do not select a resource. Press the button or softkey to put the call on hold, in the next available park orbit. The system will respond with the park orbit number (500 to 509). Lights or icons are not used for Park keys. Note: You can also Park a call by pressing  *510# on a TS-350i, or  *510# on a TS-450i or TS-550i, or  *510# on a TS-9112i, TS-9133i, TS-9143i or TS-480i. |
|
|
Un-park Do not select a resource. Press the button or softkey, select the park orbit number (500 to 509), then press Unpark to retrieve the call. Softkey displays will show the parked call ID beside the orbit number. Lights or icons are not used for Unpark keys. Note: You can also Unpark a call by lifting the handset, pressing **, dialing the park orbit number, then pressing #. |
|
|
Pickup any Do not select a resource. Press the button or softkey to answer a call from an outside number ringing any extension. Lights or icons are not used for Pickup keys. Note: You can also pick up a call by pressing *9#. |
|
|
Pickup ext Do not select a resource. Press the button or softkey, dial an extension, then dial # (or softkey again) to answer a call from an outside number or extension ringing the selected extension. Lights or icons are not used for Pickup keys. Note: You can also pick up a call at a selected extension by pressing *7, dialing the extension, then pressing #. |
|
|
Intercom Do not select a resource. Press the button or softkey, dial an extension, then press # to page the extension in Intercom mode. The intercom page function can only page TalkSwitch phones. Lights or icons are not used for Page keys. Note: You can also page a TalkSwitch phone by pressing *84, dialing the extension, then pressing #, or the Dial key or softkey. |
|
|
Overhead page Do not select a resource. Press the button or softkey to connect to an attached external PA system. Lights or icons are not used for Page keys. Note: You can also page the external PA system by pressing *0#. |
|
|
Queue (show list) Do not select a resource. Press the Queue softkey, select a queued call, then press Retrieve to connect to the selected call. This function is only available when programmed as a function key on supported phone models (e.g. TS-480i). |
|
|
Phone book Select the phone book record two-digit speed dial number as the resource. Press the button or softkey to place a call using the contact information from the associated phone book record. When the button is pressed, it will light up for the duration of the call. This function is available on the TS-350i, TS-450i and TS-550i models. |
|
|
User Defined (phone) The button or softkey function is assigned using the phone's configuration options, and is not assigned using TalkSwitch Management software. |
|
|
None The button or softkey is not programmed. |
|
|
System speed dial Select the desired resource fromspeed dials configured on the System Speed Dials page. Press the button or softkey to call the resource. |
|
|
Group page Select Ring/Page group. Press the button or softkey to page the phones in the group. Not all phones can receive pages. |
|
