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Adding TS-350i, TS-450i, and TS-550i IP Phones
Last Updated: 01/13/2012


Connecting the TalkSwitch IP phone to the network

1. Connect a network cable between the LAN port on the phone (marked ) and your network (i.e. router or LAN connection). The TalkSwitch TS-350i, TS-450i and TS-550i IP phones also have a PC port. The PC port can be used to connect the PC to the network if only one network connection is available.

2. Connect power to the phone, either using the optional power adapter or an 802.3af Power-Over-Ethernet (POE) source.

If the phone is connected to the same network as the TalkSwitch system, and an extension has been configured with the phone’s MAC address, the system will automatically register and configure the phone. When complete, the phone will display the extension name and extension number.

If the phone is connected to the network and no extension has been configured with the phone's MAC address, the phone will bootup with the model number showing in the display.

Adding the extension to the TalkSwitch system

1. Launch the TalkSwitch management software.

2. Select the Local Extensions/Fax page.

3. Click the Add button. The Add User / Extension window appears.

4. Set the Extension type to IP Extension.

5. In a multi-unit system, select the TalkSwitch unit the extension will be associated with. This unit will hold the voicemail for the extension. Click Next.

6. Enter the user’s First Name and Last Name. The names are used for caller ID and the dial-byname directory.

7. Assign an Extension number.

8. If necessary, select TalkSwitch as the Phone type, and then select the model.

9. Enter the MAC address of the phone:

• You can select the Phone MAC Address from a list of automatically-detected phones connected to your LAN. To use this method:

i) Click the Select button. A MAC Selection window appears and lists TalkSwitch IP phones of the selected type.

ii) Select the MAC address of the IP phone associated to the extension, and then click Select.

• You can enter the Phone MAC Address manually. This is the required method if you are setting up an external IP extension. The MAC Address is a 12-digit alphanumeric string located in the barcode on the bottom of the phone and the box the phone came in.

Click Finish.

10. In the Extension tab, select the language for prompts heard by the user of the extension in the System Prompt Language list. Setting the prompt language will also change the language for text displayed on the phone itself.

11. Choose File > Save. The system will create a configuration file that the phone will download when the phone is restarted.

IP extension details area

1. Set the Location. Choices are:

Internal — The phone is an internal IP extension located within the office, and is connected to the same LAN as the TalkSwitch unit.

External — The phone is an external IP extension located outside the office, and is connected to the TalkSwitch unit over the internet.

2. If you set
Location to External, select the Time Zone that matches the location of the IP phone.

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