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Cannot connect with management software due to IP address
Last Updated: 05/08/2013
If you cannot connect to the Talkswitch / Fortivoice system due to an IP address issue, and the Software is not detecting the system, directly connect the system to the PC with an Ethernet cable. The software should discover the system via APIPA (automatic private IP address of 169.254.x.x). This should work even if the system has been assigned a static. IP APIA was first introduced in software version 6.50 and will not work on systems running firmware below 6.50.

For systems that are running a firmware version below 6.50. You will need to connect to the system VIA USB to change the IP address.


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