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Talkswitch Static (Gigabit Switch connection)
Last Updated: 01/11/2012
The Talkswitch System has been known to have issues with connecting to a Gigabit Switch.  This is due to the fact that the Gigabit switch sends information at a much larger rate and speed than the Talkswitch System can handle, causing packet/data loss.

Talkswitch/Fortinet has confirmed that their hardware does not support connections with Gigabit switches and there are no known fixes or planned updates to address the issue.  If your system is connected to a Gigabit Switch and you are experiencing static/echo, you can do either of the following:

1:  Connect your Talkswitch System to a 10/100 switch instead of the Gigabit switch.  This includes the physical Talkswitch Unit and any phones. (Recommended setup)

2: Connect a 10/100 switch to the Gigabit switch.  Then, connect your Talkswitch System to the 10/100 switch, including the physical Talkswitch Unit and any phones.




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